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Computers, Processes and Management (CPM)
Applying People and Technology to Business

User Experience Health Check

This check provides an independent review of your data and use from your customer’s experience, usage and opinions provide a user’s point of view. It identifies strengths, weaknesses and areas of improvement to align with your business objectives, customer experience targets, channel strategy and industry best practices.

We uncover problems and risks with the current solution, provide an independent review against industry best practices and define a common ground for discussion, measurement and improvement.

Health Check

Effective assessment and strategies for improvement.

Critical to good decision making is not only data, but information. Using information provides better insight into your current situation, identifying issues, limitations and most importantly opportunities to turn your data into actionable insights. CPM have developed a proven framework to understand your current environment and recommend improvements to drive better business value.

To satisfy our customer needs CPM provide a number of Health Checks for different areas of business and data management. These include:

Decision Data Health Check

An assessment focussed on how your organisation is meeting its corporate informational needs and examines key information delivery areas like quality (fit-for-purpose, timeliness) and efficiency (the effort you are expending), risks (KRIs) and performance (KPIs). For effective board level decisions it is important to identify any issues and ‘gaps’ in strategy, data and flow of data from acquisition to data disposal.

The results help us create a business case for change, developing a high-level transformation roadmap that is prioritised by your business need, level of complexity, risk mitigation and cost of change.

Want to know more. Please contact us  (info@Consult-CPM.co.uk) for more details

Big Data Health Check

This check provides an independent review of your Data and Analytics strategy, and identifies strengths, weaknesses and areas of improvement to align with your business objectives and industry best practices.

Finding anyone with the right Big Data skills with the breadth, depth and experience can be both time-consuming and expensive. But imagine spending some time with the ex CTO of a major Business Analytics company (or similar background) to talk through your Big Data concerns, and have a ‘fresh pair of eyes’ look at your strategy.  That’s what we are offering………..

Finally, we will feedback a guide to improvements, best practice and/or cost savings you can make across your business – helping you develop your future plan.

Technology Health Check

Finding a qualified, full-time CIO with the right skills and experience can be both time-consuming and expensive.

But imagine spending some time with the ex CIO or someone of a similar background relevant to your sector to talk through your IT concerns or have a ‘fresh pair of eyes’ look at moving your IT strategy forward.  That’s what we are offering………..

A Low-Cost Technology Health Check will:

 give you time to talk with an experienced CIO/CTO – getting some answers to your questions

 conduct an initial assessment of the capability and effectiveness of your internal IT team (or service providers)

 undertake a brief review of your key business processes and the way in which you work with your technology, customers and suppliers

Finally, we will feedback a bullet point guide to the improvements and/or cost savings you can make across your business – helping you create a future plan.

Depending on the size, complexity and scale of the Technology Health Check, we may ask you to provide some information ahead of the review taking place and to ensure the individuals we need to meet are available.